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Simulation and Lean Principles: A Case Study in a Public Service in Brazil
MATHEUS VENDRAMINI, FERNANDA CAGNIN, MARIA CéLIA DE OLIVEIRA, and MáRIO SéRGIO CORREA DOS SANTOS
Int J Performability Eng . 2016, (
2
): 103 -113 . DOI: 10.23940/ijpe.16.2.p103.mag
