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Detailed review of:

The 15 Most Common Obstacles to World Class Reliability: A Roadmap for Managers






Industrial Press, New York




Don Nyman




The 15 Most Common Obstacles to World Class Reliability: A Roadmap for Managers


Year of Publication:














Krishna B. Misra




Review published in IJPE, Vol. 5, No. 3, April, 2009, p. 300.   


The table of contents comprises the following:


Preface, Introduction, Acknowledgment, Supplemental Reading

 XVI Pages

Chapter 1

Creating a Culture for Reliability

 27 Pages

Chapter 2

Structuring the Maintenance Organization for Reliability

 8 Pages

Chapter 3

Clarifying Required Asset Capacity and Associated Maintenance Resources

 7 Pages

Chapter 4

Balancing Maintenance Resources with Workload

 9 Pages

Chapter 5

Maintenance Skills Required to Maintain Advancing Technology

 10 Pages

Chapter 6

Materials Support

 17 Pages

Chapter 7

Preparation of Maintenance Work

 13 Pages

Chapter 8

Coordination, Scheduling and Supervised Work Execution

 17 Pages



 1 Page


Appendices from A to M

 22 Pages



 14 Pages


The author of this hardbound (5.13"x 7.25") book has been an experienced plant engineer, corporate executive and management consultant and during his 50 years career had helped several organizations improve maintenance effectiveness and operational reliability. The book is primarily written as a guide to managers to


improve reliability or system effectiveness. In Appendix M, the author summarizes 15 commonly encountered obstacles related to cultural and environmental habits that must be overcome by the managerial leadership for developing a proactive environment in an organization in order to achieve World-Class reliability.  The author's main emphasis in the book has been on improving reliability through maintenance excellence since he advocates that most operational improvement and reliability initiatives are maintenance dependent. Proactive maintenance minimizes reactive emergency response. Outlining the first obstacle in chapter 1, the author states that reliability is not achieved by rapid response to daily problems but by pro-active maintenance designed to eliminate or minimize daily problems. Outlining organizational responsibilities, such as purchasing, stores, receiving, maintenance planning and supervision Inventory, plant engineering and maintenance /reliability engineering, the author underlines the need for reliability centred maintenance; total productive maintenance and root cause failure analysis etc without discussing them in details. The author then lists the steps that must be addressed to overcome the obstacles. One of the obstacles outlined is the insufficient organizational stability to sustain reliability mission, which the reviewer believes can undercut the pursuit of a well-intended reliability improvement programme. The commitment chain should not be broken. The author also suggests the type of organizational structure to achieve reliability. Practically, all aspects of the problem have been touched upon by the experienced author. Much of the executive summary of what the author has to say is contained in Appendices. The index running into 14 pages provides an easy look up table to locate an item of interest. Lastly, the book has an affordable price and should prove to be a good help to managers. In nut shell the reviewer believes that the book by Nyman must be read by all managers who wish to improve operational reliability and maintenance effectiveness.

Krishna B. Misra

Review published in the International Journal of Performability Engineering, Vol. 5, No. 3, April 2009, p. 300.



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