Int J Performability Eng ›› 2022, Vol. 18 ›› Issue (11): 770-780.doi: 10.23940/ijpe.22.11.p2.770780

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Effective and Sustainable Management of Risk Disrupting the Supply Chain Activities: The Case of the ETRAG Company

Besma Saker* and Rachid Chaib   

  1. Laboratory engineering of transport and environment, Department of Transport Engineering, Frères Mentouri Constantine 1 University, Constantine, 25017, Algeria
  • Contact: *E-mail address: besma.saker@student.umc.edu.dz
  • About author:Besma Saker: Ph.D student., Department of Engineering Transport, Laboratory engineering of transport and environment, Frères Mentouri Constantine 1 University, Algeria, besma.saker@student.umc.edu.dz, phone: +213658975451, Campus Ahmed Hamani, Route Ain El Bey, Constantine, 25000, Algeria.
    Rachid Chaib: Professor, Ph.D., Department of Engineering Transport and Environment Laboratory LITE, Frères Mentouri Constantine 1 University, Algeria, r3chaib@yahoo.fr, phone: +213672883633, Campus Ahmed Hamani, Route Ain El Bey, Constantine, 25000, Algeria.

Abstract: ETRAG is a tractor manufacturing company that has been the pride of the Algerian agricultural equipment industry for decades. However, despite the advantages that distinguish them from other industries, the length and complexity of the supply chain make it vulnerable to a variety of unexpected risks that can directly affect supply chain activities. Therefore, it is essential to explore the key risks and formulate risk mitigation actions, which are the objectives of our research. On the basis of extensive bibliographic research, the House of Risk (HOR) model, through a SCOR-based approach, was selected as a working tool in this study in order to identify the priority of risk agents and risk preventive action. The study results showed there were 13 business activities, 29 risk events, and 30 risk agents. Based on the Aggregate risk potential (ARP) value, 16 risk agents are classified as priority risks in HOR1. In HOR2, 17 preventive actions are proposed for priority risk agents to be implemented in the company in descending order based on the effectiveness to difficulty (ETD) value. There are five strategies to implement the 17 mitigation actions: operations planning, supplier relationship management, multiple sourcing, demand management, and skill and efficiency development.

Key words: House of risk, SCRM, risk, mitigation, ETRAG Company